RSS
Twitter
BT Blocked By Spam Blacklist
from the collateral-damage dept
More stories of anti-spam blacklists creating "collateral damage". The latest is that many people in the UK who use BT for internet connectivity can't send emails to others because BT's email servers have been added to a blacklist for being improperly configured. Customers of BT are pissed off because they can't get emails out - and they quote some people suggesting that they're losing business because partners and customers incorrectly believe they're the ones who are spamming. While I can understand the desire to put pressure on those who incorrectly configure a server, this is (again) going too far, making life much worse for those who are completely innocent.
Reader Comments (rss)
(Flattened / Threaded)
No Subject Given
any sysadmins here who've tried to work their4 way through this blacklist BS? (& trying to explain to our lusers why mail isn't being delivered or received??
THESE HAS GOT TO BE A BETTER WAY!
(reply to this comment) (link to this comment)
Mike, you've missed the point (again)
You said: While I can understand the desire to put pressure on those who incorrectly configure a server, this is (again) going too far, making life much worse for those who are completely innocent.
These "completely innocent" people are paying ISPs who allow spamming to occur. These "innocents" aren't malicious, but they are subsidizing malicious ISPs who allow spamming.
In your opinion, blocking the email of these "innocent" people makes their lives much worse. The sysadmins whose customers are being targetted by the spam from the malicious ISPs have a different opinion. Their lives are made much worse by the spam arriving on their systems. And their customers really are completely innocent. So, in the opinion of those sysadmins, they decide to block some or all email from the malicious ISP until they clean up their act.
That's their opinion, and they can have it, just as you can have yours.
Perhaps the ISPs who are allowing the spamming are not malicious, but just clueless. The harm to the spam recipients is the same.
The clueless ISP will respond to the block by eventually getting a clue and fixing the problem, which will make the spam stop from that ISP. The block list entry will then go away. The malicious ISP will not care, and will continue spewing spam to whoever will still accept it. In either case, the spam has stopped for the block list users.
Simply put, the block lists work. You continue to voice your opinion about the block lists, but have no workable alternative.
(reply to this comment) (link to this comment)
Add Your Comment