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Bottom Hasn't Fallen Out For Telemarketers
from the so-much-for-that-theory dept
It was a little over a year ago that the telemarketing industry was putting out all sorts of FUD about how the Do Not Call list would destroy the American economy by tossing millions of telemarketers out of work, leaving them helpless to find any other work. It appears that's not true. In fact, some telemarketing firms report that business is booming. They've had to adjust a bit, and are handling calls for non-profits (exempt from Do Not Call) or setting up to handle inbound calls from marketing campaigns. Either way, consumers seem happier and the dire predictions of economic collapse seem to have been wrong.
Reader Comments
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Out Of Work
What does that say about telemarketers if they truly are helpless to find other work? I guess even McDonald's and Burger King require a double-digit IQ.
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DNC list not an issue, offshore outsourcing is
Even if the DNC list never existed, the jobs would simply disappear overseas. I can't think of ANY job that can be offshored quite so easily as telemarketing.
I'm having a hard time finding the downside to all of this.
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I love the new laws
Our business is booming.
What has changed is our calls are better targeted to people that are actually interested in being contacted regarding the products or services we are in the process of selling.
What else has changed is that our staff enjoy their jobs much more because they are talking with people that actually want to talk to them.
rarely does one of our staff members encounter a rude person.
And with the new laws, it empowers middle management persons like myself to allow our staff to tell people that we will gladly remove them ( and do so ) from future communications if that is their choice.
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Re: I love the new laws
The national Do Not Call list just makes it easier to prove that you actually requested not to be called.
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Re: I love the new laws
It actually makes it easier for me to point it out to management that with the " new laws " they are subject to 11,000 fines. Now management actually complies.
You know as well as I do that most companies never did keep " Do not call " lists prior to the national law.
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