This Just In: More Useless Surveys
from the ya-think? dept
Something about the summer has brought out a flurry of useless studies that either "discover" something obvious, misuse statistics, or come to pointless conclusions. This week looks to be no different: already we've found out that apparently 80% of Americans prefer WiFi to iPods, while also, people don't like being put on hold when they call customer service lines. As far as people's supposed love of WiFi, it's completely unclear how that information is of any value. The Wi-Fi Alliance, which backed the survey, says WiFi "is demonstrating increased momentum as an integral part of leisure and work activities", but all it really points out is that group's ability to craft pointless surveys intended to make its product somehow look better. The survey on customer service came from a well-known consulting firm. If they're the so-called experts getting hired by companies to tell them how to improve things, and are only now just realizing people don't like waiting on hold, it's little wonder customer service is typically so poor.
Reader Comments (rss)
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are you serious, you guys dont like being put on hold?????
I love it, I get time to listen to the hold music, and get a few things done. Some times I tell the person to put me back on hold so I can finish listening to the song.
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Re:
Still holding..... sheesh.....
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This just in: people prefer something to another, completely unrelated, thing.
"why martha that apple pie is delicious, but I do prefer me some football!"
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on a completely related not
ya know, i once ate an applie pie...
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Curious
I'm just curious- as a survey of Techdirt readers...
Do you agree with this article about useless surveys- or do you prefer Cherry Pie.
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this just in
how could you possibly enjoy wifi over an ipod? is that legally considered sanity? oh my god, people are going crazy!
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Re: Curious
"Do you agree with this article about useless surveys- or do you prefer Cherry Pie."
Fords! Definitely Fords! Yes, I defintely prefer a shiny new Ford. Or maybe firefox... yes, that is nice too.
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RE: Curious
I agree with the article about cherry pie.
Next Survey: Do you walk to school or carry your lunch?
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Re:
It figures, you would...
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This Just In...
Another Useless Story about useless surveys.
Slow news day?
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if anyone took the survay the thing was about if people prefered ipod to wifi apple is trying to put wifi in the ipod so u can dl music off of your wifi network long time reader of techdirt but duh take the survay and read the whole article i mean wow
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Re:
if you read the survey at all you would know how to spell "survay"
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Survey
Do you prefer internet tubes, or inner tubes?
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Re: Survey
Don't you mean innert tubes? Not to be confused with inert tubes.
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Survey
99% of me likes chicken...
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Re: Re:
and the other 347 grammatical / spelling errors in the comment...
jeez people, there's a DIFFERENCE between just typing quickly, typing slang, and just not know how to communicate....
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Re: Re: Re:
ing...
that would be know...ing
yes, my friends, it's the stereotypical "let's bash someone else's comment and make the same mistake in our own" occurrence
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Re: Curious
I prefer pointless comments. What were we discussing?
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Re: RE: Curious
I ride the bus and I'm on a diet.
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Re: Re: Re: Re:
You forgot capital letters and periods.
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Re: Survey
depends if im going swimming or im going to watch a video of someone swimming on youtube
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