Yah! Nochild leftbehind finally made its way into companies!

This is a sooper idea. Its effects are wide ranging. Dumb people do dumb things and dumb people shouldn’t be publicly mauled, No not at all. Where’s the responsibility these days?

Can’t wait until this idea trickles to FICO scores, and we all can pay the same interest rates! Here it comes. Grab your ankles and brace for it!

I can understand/relate to the Buyer’s problem, and yes, it is annoying receiving negative ‘retaliation’ feedback.

But what about non-paying buyers? There are lots of them, and as Mike points out, that is a lot of complaints for eBay to take on, including the number of complaints and issues they already have to deal with. It takes effort and money for the seller to list things, so that is equally annoying having the do things twice.
The amount of non paying buyers also could go up if theres a small likeliness of repercussions from doing it.

Like its been mentioned a few times in these comments, not showing each others feedback until both sides have commented seems a better solution. Maybe not perfect, but better than stopping negative feedback.

What is the point of buyer feedback then? If it can only be good, whats the point of giving it?

I know I’ve had a few experiences where I didn’t leave non-positive feedback I felt was warranted only to avoid the retaliatory negative. Now I can tell it like it is.

eBay is merely applying a band-aid to a great big wound…

I once used eBay quite a bit and had many good transactions. About half of mine resulted in no feedback whatsoever from the Seller even when I left positive feedback for them.

Once, I too got retaliatory feedback from a seller for a true comment I made in feedback which made me very gunshy. However, the worst was yet to come.

I made a purchase from a Hong Kong seller that went bad. As I tried to work things out with one-on-one email then moving up the chain, eBay ignored the problem and let the problem stand.

I finally posted negative feedback against the seller as I had promised him in my replies and he of course retalitated. The real insult was that he not only posted negative feedback but that he lied and said I had not even contacted him. This was after a month of trying to work it out with him. To make things worst, he moved to extort me to remove my negative against him immediately after he posted the negative against me.

I began to work through the various dispute resolution shell games that eBay has in place that all in all amount to absolutely nothing it a hostile dispute with an unreasonable seller. He would only insist that I remove the negative feedback with no consideration to my issue. eBay did nothing to assist me all the way up the ladder and I finally got to something that wanted me to pay $30 to not get what I was already not getting… resolution.

As a last ditch effort, I disputed the transaction with the credit card company and provided more than 70 pages of documentation of the transaction gone south. The charge was reversed by the end of the day. We were both barred from the payment service for my “abuse” of the system. Interesting.

eBay gets paid by the seller and does not really care about you or your transaction. The feedback system is there to give you a false sense of security that the system is safe, however, eBay stands back and waves its hands when there is a real dispute indicating that they cannot take sides for legal reason.

I did consent to remove the negative feedback to help my feedback score only since it did not matter what the seller had to me at that point. eBay had proven to me that there was absolutely no integrity in the system anyway. I had to sit and watch the seller continue to defraud buyer after buyer and I was totally helpless to help any of them. He moved from Hong Kong to Singapore and it was many months before he was at last banished for whatever reason.

Bad sellers will continue to find ways to ruin it for everyone and eBay will continue to insist they need to make more and more for providing less and less. I have found that eBay’s support ends at the cash drawer and you are very much on your own to deal with people you will hopefully never meet in real life. eBay lacks my eTrust!

Thanks for reading…

How many times have you stayed clear of a seller with a low feedback score? Or one that has many *recent* negatives? I sure have. Heck even been burned by a few. And no, eBay was never there for me. I was out a few bucks here or there. Even had a few experiences where the process was sour but the seller and I agreed to both post positive feedback to maintain our high rating – which, interestingly, seems to be defeating the overall purpose of the rating system to begin with. Brent, nice call. For the marketplace to stay fair & balanced, a self-regulating system needs to be in place — and hiding one’s feedback from the buyer/seller until both parties have left feedback is just the ticket.

main things that gives sellers bad rating:

*selling something they do not have.
*selling something that suck, not as advertised, etc.
*slow shipping.

****if eBay make these changes about feedback..

it will make the market better in some ways.
how? sellers will be forced to not sell something they do not have etc.. better competition and high profit selling popular stuff for people that do have the popular product.
manufacturers will profit this as well sellers will give better pricing to get the stuff to sell.

shipping will be changed to all sellers. which means sellers will not make money off of shipping anymore because they pay the actual shipping cost that they advertised.

the bad =[

Douchebag customers that think this is a RETAIL STORE will now leave bad rating at literally ANYTHING. 1 day late in shipping, BAD FEEDBACK. prado and advertised as prado buyer thingks its prada BAD FEEDBACK. buyer paid for shipping as advertised but then complains that its too much BAD FEEDBACK (why the hell did u buy it then?) now. its a snowball effect. one person leaves a bad feedback, and another, and another, and another, and another… next thing you know the seller hits 5% bad feedback. bye bye to you power sellers.

what ever happened over 2 years ago where feedback mattered? where people work on getting good ratings and so does the sellers. you have to look at it this way, a power seller will not be a power seller if they are not doing something right.

BACKORDER IS INEVITABLE
SHIPPING CARRIERS LAZY F*K FACES IS INEVITABLE
RETARDED BUYERS IS INEVITABLE

….OR, i may just be talking out of my a**

..lol @ j brown’s comment. pay for $1 item and be god amirite?

It happened to me today! I was afraid to leave neg feedback on a seller because I knew if I did he’d leave it for me. Even though I paid the same day auction ended, his shipping took 17 days and I complained. I gave him neg feedback and he retaliated by doing the same saying I shouldn’t have complained. Now my 100% is damaged! Thank You Ebay. Should have done this sooner.

Come May I’m closing my store.The new fb policy is a joke to say the least. JUST TODAY I had 2 buyers renig on purchases.Both said they can’t pay because they misread the size.My titles and descrips were crystal clear.Excuses,excuses,excuses.One says,”I’m retired living on a fixed income” and the other says “I just had foot surgery…..blah,blah,blah,blah,blah.Truth is they’re both low life losers who can’t pay !! I’m now out about $120 bucks and have to relist.I’ve come across more loser buyers than I care to admit.90% of my items are 2nd hand so I’m doomed.Buyers are gonna complain,whine and bitch about everything under the sun.I’m finished.Whoever is running the show over at the corporate Ebay office is INSANE!! My fees last month were/are $140.What does the average loser buyer spend in a month? COME MAY I’M DONE WITH EBAY.
Note: I’ve been an Ebay member since 11-2004 and I have NEVER,EVER,EVER renigged on a purchase!! I get screwed by Ebay buyers at least once a day and I’VE HAD IT!!

I have been buying and selling on ebay for 8 years. As a seller, they have removed my ability to indicate thru feedback when a buyer is a deadbeat or a deliberate troublemker which I have run into a number of times. Should they maintain this policy of tying the sellers hands and leaaving them at the mercy of no-counts, I forsee a mass exodus away from ebay, and I for one will be one of the first in line!!

DEAR EBAY BUYERS:

WANT TO GET FREE STUFF OFF EBAY? HERE’S HOW:

Buy using PayPal. Then, after you have received the item, file a claim with PayPal and use these magic words: ”NOT AS DESCRIBED.” PayPal will immediately HOLD the money in the seller’s account–just for you. Next, send back an empty box, for proof of return of course. After that’s done, PayPal will instantly give the buyer their money back, every time. My friends and I have claimed thousands of dollars in free stuff off eBay this way.

Also, ”NOT AS DESCRIBED” works in cases of buyer’s remorse. It doesn’t matter if the seller’s item is described accurately, or even if the seller has a “no return” policy. PayPal is so stupid, they will refund your money back again, and again, and again. You won’t believe how easy it is. Thank you PayPal; you are a Pay Pal.

This is not a joke. If you don’t believe me, try it one time, you’ll see.

I’ve been an Ebay member since 1999 – mostly buying, but have sold a dozen or more items as well. I have NEVER had any problems as either a buyer or a bidder until my last three transactions. One of my purchase turned out to be counterfeit; another damaged and slow to arrive; and the other the seller claimed my paypal payment went to another seller and not them and to pay again (long story, but they were lying). With each of these transactions, I felt obligated to leave positive feedback to avoid retaliation. In hindsight, perhaps I shouldn’t have left any feedback at all which would have been the best option. But really, I have to admit that I’m finished with Ebay. It used to be a great format with honest buyers and sellers, but like everything else, idiots (like “techslinger” above) are ruining it for those of us with morals and integrity because they’re too lazy to get real jobs that afford real paychecks. Sorry Ebay. You’re to blame for your own eventual demise. RIP.

Here’s a Newsflash for you….Some buyers are just a**holes. They get a kick out of bitching even if the seller, shipping and item were perfect. I’ve run into WAY more jerk buyers than sellers. I’m about 50-50 on eBay as a buyer and seller. So far 100.00000% Positive but this new rule has me worried.

As far as the honest sellers, I don’t think this is fair. In the past, I have seen buyers on message boards complaining about their packing peanuts not being the same color….Unfortunately, these same people will leave negative feedback (for an otherwise flawless transaction) because they got a paper cut opening their package. As a seller, I work really hard to assure everything with a sale is great for the buyer and because of this, I hope buyers will have the respect to contact me if there is a problem so that it may be fixed before leaving negative feedback just because they know they can…I would hope the same for all buyers and sellers because that is what ebay is supposed to be about!

I both sell and buy on Ebay. I know from experience that there are some bizarre buyers and sellers out there. As it happens, I agree with Ebay’s new position on Limiting the negative feedback option to buyers. Here’s why:
1) Ebay is right that buyers soften their comments or just skip the feedback process because of a desire to not be slammed by ego-tripping, or ridiculously sensitive sellers.
2) An “open marketplace” should be open. Sellers ghettoize new buyers through negative feedback that is sometimes based on petty concerns and bitterness.
3) Ebay makes money from Sellers, so of course they must protect their interests to some degree and if they do not they shoot themselves in the foot. Do the math.
4) I have bought items from sellers who have engaged in mail fraud, smeared my character without cause and lied repeatedly about events surrounding several transactions.
5) Buyers have very little space to defend themselves against the lies of bullying, angry sellers.
6) Removing the negative feedback option, encourages sellers to focus on making the Ebay experience of a vast number of private buyers positive and insult-free.
7) Ebay sellers need to remember that when they go to their corner store and buy something, no one gets to publicly lambaste them. They do not hang a sign in their window, saying that customer X is a thief and a liar. If this was the case, who would want to walk into that store?
Yes there are buyers who are running scams. There is a term in business called “shrinkage”. Sometimes no matter how much you safeguard yourself, you will come out at the wrong end of a deal. This happens VERY little on Ebay.

8) Buyers make a leap of faith when buying on Ebay. Their money goes somewhere and then they wait for a seller to do the right thing.
9) Sellers set terms in their listings. Protect yourself with better store POLICY.Don’t whine for hours about the naughty buyers – come on!
10) Sellers who are tempted to use the Ebay platform to reverse the old adage “the customer is always right”. Should remember that the customer is not always pleasant, fair, or honest, but they are necessary. If you don’t like your market, find another one.

Thanks and good luck to all!
Jacko

“by joshua on Feb 5th, 2008 @ 6:34pm

I recently won an auction on ebay. I had tried contacting the seller to ask a question about the item 4 days BEFORE i bid…no response. I won the auction, and 3 days AFTER, i had STILL RECEIVED no response from the buyer.

So, I left a negative feedback, truly expecting never to hear from the seller again. I left feedback essentially stating that the seller had poor communication.
“

Well no offense joshua, but it’s losers like you that do deserve negative feedback. A seller doesn’t have to ask a question about the item before you buy it, and you bought it anyways, so obviously you’re the moron.

Plus waiting only a few days for a response isn’t acceptable before you attack somebody’s feedback. You need to give people more time. If you don’t get an answer to a question you felt you needed to know, you didn’t have to buy the item in the first place. And most sellers just ship the item without telling you, and they aren’t required to ship in only 3 days in the first place.

Basically you’re one of the small minorities of idiot buyers sellers have to protect themselves from. I hope you keep your dumb ass off of ebay. And you’re delusional too thinking ebay is responding to your messages.

Stay away from human society because you’re a lunatic.

When is this suppose to take place because a seller just left negative comment on mine. I left neutral on his to be nice and he came back with negative. It took over two weeks to get my product and he lives 15 min from me.

“There are sellers who say IN THEIR LISTING that if you leave them negative feedback they will AUTOMATICALLY leave it for you; that’s ridiculous and there has been no way to fight it.”

Don’t buy from them.

That’s right/STRIKE!
“It’s the sellers that make ebay NOT the buyers!
The buyersonly purchase what we sell”
So the buyers could go away and the sellers would still thrive,right?
IT’S BOTH!
One does not exist without the other.
True ebay is making a mistake but it is because of malicious powersellers such as this: http://toolhaus.org/cgi-bin/negs?User=+tauntonmassmaninhouston&Dirn=Left+by&ref=home

He had 98% positive feedback but could not properly handle his business and left malicious retaliatory negatives just to try and get buyers to mutually withdraw.
Those that received this behavior from him felt Ebay bent over backwards to satisfy the powerseller using his hotline and not helping or even caring about them as buyers.
It works both ways and now the pendulum swings TOO far in the other direction.
NOT RIGHT EITHER, but you can send your complaints to dave at sildog@aol.com

Why did you bid BEFORE asking your question?

Its you that is the trouble maker and you deserved negative feedback

Dont bid on auctions than strat asking questions. THats just stupid and its people liek you who will abuse the new system completely.

Gee, I DO hope you have a creative idea on how to let other sellers know that a “fellow” eBayer just stiffed me by blowing off my invoices. ??? Keep in mind please that most sellers are also buyers. There are as many rotten buyers as there are rotten sellers. Don’t be so naive.

I like the idea of sellers not being able to leave negative feedback. forces them to be honest and upfront with buyers. plus who cares about sellers. if 1001 sellers quit today there would be 1001 to take their place tommorrow. what we need is buyers. without buyers the sellers go broke and Ebay is no more. WHO DO YOU THINK EBAY CARES ABOUT THE MOST! Exactly.

Why is everyone making such a big deal about buyer feedback? Buyer feedback does not make a difference. It only makes a difference to your ego. If you are an honest buyer and leave negative feedback to a seller accordingly based on the transaction then who cares if the seller retaliates with a negative back at you? That just means that the seller is at fault for not using the feedback system correctly which has put Ebay in the position they are in now which makes the whole feedback system not work for what it was intended for. A buyer does not get a true view of a sellers reputation because many buyers before them have been afraid to leave a negative feedback in fear of getting one in return. OMG not a negative feedback on a buyer account because that would do what??? All you have to do is have a separate buying and selling account and be both a reputable seller and a buyer who reads the listing and pays according. END OF STORY!

Right now, I have a bidder who hasn’t paid for their item they purchased 4 weeks ago. Now I won’t be able to warn other sellers that this bidder doesn’t pay. And where that might not seem to be a big deal, the sellers options for blocking unpaying bidders is very limited, and a recent negative is one of the few options. So now people can bid, bid and bid some without paying with no fear of the small amount of protection that sellers have at their disposal.

I just have to get on record that I am appalled that buyers are now exempt from leaving anything but positive feedback. That leaves sellers completely without rights and open for numerous negatives. When you are above the law and untouchable, then you are much more powerful. You’re right. The only thing that kept the rotten buys I’ve dealt with over the years from leaving me a negative was my ability to leave them one. I’ll bet my positive feedback may not sound so positive from now on!

I am a seller on eBay and a buyer.

Its crazy that seller’s can not leave neg. feedback. It makes me feel very unprotected as a seller.

The slow payers issue deserves a special category….as that seems to be the biggest obstacle as a seller but there are also the times when buyers can be petulant and take out their frustrations on sellers. I had one person after many emails back and forth re: a well packed but non the less broken in transit object finally tell me she had anger issues!!! And another international buyer insisting that I was making money on international shipping and letting domestic buyers skate…and this was way before our postal rate increases. I finally had to tell her that we could trade negative feedback or just let the matter drop. She ended up leaving positive feedback as did I.

I guess the feedback system has gotten kind of smarmy. Haha

I sell on ebay, about 100 products a month. Ebay makes their money off of me. The buyer does not pay any fees. I do. Listing fees, selling fees, and paypal fees. Out of the 100 products a month I sell, I buy on ebay about 10 products a month. I now leave everyone negative feedback.

Everyone should leave everyone negative feedback. This is the only way to make ebay smarten up or go bust.

Ebay! You better be listening to this. It will be contagious!!!

Maybe ebay should rename itself Big Brother.
Not only are sellers not allowed to leave negative feedback, but all neutral feedback is now being used as a minus 1 deduction to the seller’s feedback, interesting!
Maybe ebay should rewrite the dictionary as well
Neutral means neither for or against.
Ebay says it means against.
What happened to freedom here?

Think about it, first eBay set up the new rating system then changed the way it collects its fees. Now final values fees are based on your approval rating buy the buyers. The buyers rate you and the lower your ratings the more you pay. Now they are giving the buyers a free pass on leaving negative feedback and low ratings.

Bottom line is that eBay has found a new way to make more money and increase their bottom line. It is all about the cash, not yours but theirs!!!

Hey silverthefox. That story sounds pretty spot on to me. I bought some “unopened” Peace Medal nickel rolls from you, supposedly in an unopened box too. Funny thing is, I OPENED those two rolls today and guess what I found inside? 2 Peace medal nickels, and 38 KEELBOAT NICKELS in each roll. You cleverly opened the keelboat rolls (a small slit at each end), place two peace nickels in each roll and then rewrapped them with COPIED (counterfeited!) Peace Medal wrapper. Hell, the paper you used doesn’t come close to matching what the U.S. Mint uses, and the scotch tape is a dead giveaway. This is your ONE opportunity to make this right with me, otherwise I take my evidence and go to the Postmaster General as well as the Secret Service, understand? Then, I will contact all the other folks you ripped off as i think you claimed to have like twenty boxes of them at the time. Ebay has not been contacted yet, but I know how much they frown on fraudulent coin dealers so I’m sure they will be pleased to hear from me and all the rest of those poor people that haven’t unwrapped theirs yet. If you got a pair, you can contact me at clicklube@gmail.com so we can settle this without the authorities. Oh ya. Since Ebay has crappy policies regarding contacting sellers, I have been forced to use this forum to contact you, making this post relevant.

Yeah, you probably listed twice and are just too stupid to realize it.

i am both an ebay buyer,and seller.i have a great standing right now.As a seller,i need to know that i can trust the buyer.i do not allow first time buyers in my auctions,they are huge pains in my neck.I do not sell to bidders with more than one negative feedback in the last 6 months.This is my job,and how i feed my family.wasting time and money with no-pay buyers,or non-serious bids hurts me and my business.So how is them(buyers) not getting negative feedback going to help me(the seller)? Stupid move E-Bay.

“Nothing special about this transaction”
What is the seller supposed to do? Send the item with milk & cookies?

I have been selling on eBay for over 3 years and in that time I’ve never had a non-paying buyer or problem that couldn’t be resolved.

In the past two months, I’ve listed 6 items, and 2 of them have gone unpaid, both from buyers with 0 feedback, and I can’t do anything about it.

Heres my 2 cents worth:
I am a Store seller on Ebay for about 5 years now. I have had 100% feedback and strived to insure that I made people happy to keep it that way even when I knew that at times they were most likely ripping me off. But now with this new FB system. It is the last straw. I hate to leave Ebay but the system no longer works fairly. You always will have good and Bad sellers and Buyers. But now the buyer has an open door policy to loot the store.
1) The sale is not complete until the buyer receives of the item ! So automatically leaving feedback to the buyer after receiving payment is nuts. DOES THE BUYER FEEL THE SALE IS COMPLETE AFTER PAYING FOR THE ITEM BEFORE RECEIVING IT?
2) What use is it to set your Ebay Filter to screen prospective buyers with Negatives if the Buyer can only get a positive rating? All buyers are good now. Bad buyers look the same as good buyers.
3) Now they are charging extra to let you access the international market. 10 cents Uk etc.per product.
So now we are members of Ebay National and it costs more to be part of Ebay International.
4)Ebay stopped download products. Yes I know there were a lot of people selling 1 cent items to get their rating up. So Ebay says they had to stop download sales to stop this. Well that is not entirely true ! They could have just raised the download Min $ for purchase and that would have stopped it. If someone would be willing to buy about 1000 different downloads at $3.00 ea just to get the red star, I think they deserve it. LOL
If Ebays intentions was to stop pirated stuff being download, that makes no sense either. Pirated stuff can be copied on disk.
5) The fees have gone through the roof. Between Ebay, Paypal and the new postal fees, if you are not selling bigger ticket items, it is hard to make any money. Especially since the scammers now have a season open sign posted by the field.

I agree with someone above. Ebay is tired of the smaller sellers. I think they are trying to cut back the sellers to big sellers. The ones that make them the big bucks. Less people to deal with and people who can afford to take a loss on a deal if needed.
Ebay is no longer the philosophical “60’s Liberal Commune Marketplace” any more. It is growing up and leaving all that behind to be more like a Ted Turner or a George Soros.
Money and Greed seems to change the greatest of “Liberal Free the People Ideas”. And the little guys get left behind when the money takes over.LOL
Green is Just plain Mean.

Well all that was more like a quarters worth.

I am closing down my Ebay account this month. Had it because there is more to come down the road. And it only is getting worse for the seller.
Anyone know of any great sites that help you sell your products like Ebay or similar, I would greatly appreciate the leads.
Best of luck to all of you. And lets hope something better comes along to replace Ebay !

Thirsty Rock
Phx,AZ

Just for Kicks I added the following to bottom of all listings till I wrap up my account.
Though not a catch all, it does provide a little more for allowing me to set the rules for the purchase. It helps me screen in a small way who I allow to shop in my store and the rules while they are there:

Here it is;
***** SELLER RESEARVES THE RIGHT *****
SELLER RESERVES THE RIGHT TO REVIEW BUYERS FEEDBACK AND IF SELLER WISHES TO CANCEL THIS SALE WILL DO SO AT SELLERS DESCRETION. WE WILL READ ALL YOUR FEEDBACK COMMENTS AS FAR BACK AS WE WISH. IF WE DECIDE NOT TO PURSUE THIS TRANSACTION WITH YOU, YOU AGREE THE CANCELLATION OF THE TRANSACTION WILL BE CONSIDERED A MUTUAL WITHDRAWAL WITH NO NEGATIVE, NUETRAL OR POSITIVE FEEDBACK LEFT BY EITHER PARTY.THE BUYERS MONEY WILL BE REFUNDED IN FULL BY SELLER. THE TOTAL AMOUNT WILL BE THAT PAID BY BUYER ON PURCHASE INCLUDING SHIPPING. YOU ACKNOWLEDGE THAT YOU ACCEPT THIS AGREEMENT PRIOR TO PURCHASE ONCE YOU PURCHASE THIS ITEM. IF YOU HAVE QUESTIONS WHETHER YOUR PURCHASE MAY BE REJECTED, EMAIL US FIRST BEFORE BUYING!
NOTE: MOST BUYERS ARE HONEST, BUT WITH THE NEW EBAY POLICY ON FEEDBACK, WE HAVE TO SCREEN EACH BUYER INDIVIDUALLY TO INSURE THAT YOU ARE A REASONABLE BUYER AND NOT A SCAMMER. PLEASE DO NOT BE INSULTED WITH THIS CHECK BY US. IF YOU ARE NOT SCAMMING AND LEAVING NEGATIVE FEEDBACK, YOU HAVE NOTHING TO WORRY ABOUT.
YOU ARE AGREEING TO THE SELLER MAKING A DECISION ON YOUR PRIOR HISTORY WITH OTHER SELLERS ON WHETHER TO DO BUSINESS WITH YOU.
DO NOT LET THIS SCARE YOU AWAY FROM BUYING!
BY KEEPING THE POSSIBLE BAD BUYERS FROM BUYING, WE CAN KEEP THE PRICES LOW.
If your Purchase is declined and your money refunded:

We are not saying you are a bad buyer for declining to accept your purchase. We have reviewed you feedback and at our discretion have decided that there may be too much risk involved following through on the transaction ****
You agree that we do not need to explain why we arrived at this decision…
99% of Buyers are accepted on the average. You are most likely one of them!
Communication:
If you feel you have a problem with the item after receiving it, you agree to contact the seller immediately though Ebay upon receipt of the item prior to leaving feedback. You agree to first try to resolve the matter with the seller.
Item as described:
If you have questions about a product, ask before purchasing. Do not assume anything! We make every effort to describe the item the best we can. But everyone looks for different things. So ask if you do not know.
Shipping Time:
We make every attempt to mail your product to you in 24 Hrs. Excluding weekends when the Postal office is closed and Holidays You will see the date shipped to you printed on your mailing label. We are not responsible if USPS takes longer then normal to deliver your item.
Example, first class mail in the United States normally takes a maximum of 3 days. If we shipped in 24 hours of your purchase (noted on label) and it took 7 days to get, that is the Post offices fault and you should not give us Bad feedback because we do not own the Post office or have control over your package once they have it. The important thing for you is to read the date the post office received it printed on your shipping label. You are rating us on getting the package out the door, not rating the Post Office in Feedback!
Shipping and Handling Charges:
If you feel the shipping is to high on this item, do not buy it.
Or buy more than one item and get a discount on shipping.
(Only Selected items receive a discount, read the page near shipping of the item you are reviewing to see it says a discount applies).
Every purchase you make on Ebay is a combined Price + Shipping = Total Amount for product.
So feel free to compare which gives you the best price for the product first and that you agree to.
Note: We do not pay or collect any VAT TAXES. If you feel you are subject to any VAT taxes in your country,
please contact your local Postal Office and find out before buying.

Lets face it. There is no incentive to negotiate or even voluntarily giving the buyer back his money !
Think of it this way!
Example: A buyer buys from you, is not happy with product and wants a full refund. So you say, ship the item back to me and I will give a full refund as per the return policy in your Ebay page ad. They (the buyer) says they do not want to pay the costs to ship back. So you out of the goodness of your heart pay for the shipping and once you receive it, give the buyer all his money back.
What did you get out of it?
You ended up paying for shipping to get it back and do you think you are going to get good feedback?
NOT! So why waste the money. The buyer will say it was not as described or something.
Fight to keep the money and not throw away the extra shipping costs on your part. You are going to get bad feedback anyways most likely.
BY the way, you have to remember that some people sell the same item for years. And have always received 100% good feedback on it. Not that everyone will like it, but makes you question the intent of the individual who says not as described. Why did they not ask questions before purchasing? Did they not see what everyone else was saying in your feedback?

What fool out of the goodness of his heart would bend over and let someone destroy you and your family business over $10.00. Because it is the RIGHT THING TO DO? The right thing to do is not let the crook steal food out of your families mouth, that is the right thing to do.Fight em to the end. If you lose, it still is the same. You give em back their money, they leave you bad feedback and they may even keep the product. LOL
Gotta love disarming the seller and say play fair.

Here is a suggested Screen we should see for feedback on a persons feedback page. Hey some people are good sellers and terrible buyers and vice versa. And some are both good or bad on each.
This gives a more fair picture and helps you evaluate a person as a Buyer or Seller better. At least you can identify problems more easily. I know it needs some work, but I think with buyer and seller input, it could work out to be something much better.
http://www.learntagalognow.com/Ebay-Feedback-problems.html

Ok, since ebay will NOT protect the seller from a bad buyer as per chat with ebay stores today. We the sellers need to create our own list.

The function to block buyers who you do not wish to deal with is there. But the problem is there is no way to add them to your blocked buyers list till they already burned you. And once they have, why block them?, they are not coming back anyways.

So lets create a list of user id’s of those who are bad buyers.
Post it on the internet so anyway can copy the id’s to their blocked buyers list. I will donate a site for this purpose.
Ideas, (Simple please) lol
Lets do it ! You can block before they come scamming to your door that way.

It si not the end all, but getting a list togehtehr appears the only way to somewhat protect ourselves.

you can email me at sitemen@cox.net

But how are sellers suppose to know the buyer’s integrity?As a rule, I always leave positive feedback directly after I receive payment for an item.I feel that that is when the buyers have fulfilled their part of the Ebay contract. I don’t play the feedback game and try to provide high quality items ,affordable prices, and quick,accurate shipping.Recently I had to leave positive feedback ( as it was automatic and EBay wouldn’t even let me leave a neautral) on a customer that I had sent 16 invoices to with no response.I filed a dispute with no response, and finally filed a non pay bidder strike.When I looked at the buyer’s page none of this was ( not even the strile was listed).I went to leave feeback and had to leave positive feedback..For what? Did the buyer deserve positive? No , and future sellers need to know that I had a very negative experience with this buyer..and yet I was forced to leave a positive..By being forced to leave a positive on a non paying, non responsive buyer it makes the positive feedback that a genuine great customer recieves less valuable.

check this cool website whre all powersellers are united against eBay: http://www.powersellersunite.com/auctionsitewatch.php

That is actually a VERY good point – blind feedback so that it is IMPOSSIBLE to retaliate to feedback and so the only thing you can comment on is the transaction. Another good way to fix the problem would be to only allow sellers to send negative feedback BEFORE the buyer leaves their feedback. Once the buyer leaves feedback, the seller can either only leave positive feedback or none at all. After all, the seller has NO BUSINESS leaving feedback after the buyer has paid.

That’s a great idea, that’d allow all kinds of stats to be displayed, like “average time to payment” for buyers, “average shipping latency” for sellers, etc…

Everyone be extra careful now. A lot of scamming buyers may rise for a limited amount of time until Ebay gets a handle on this. There’s a lot of buyers that won’t pay after they buy.

By the way, the comment further above about Ebay sellers and shipping arriving late. I think Ebay needs to inform Ebay Buyers that sellers on Ebay do not own the Goverment Postal System, or the postal trucks etc. Seems that if you ship in 24 hours and the postal service takes an extra day. The buyer is nmad at the seller. Sellers do not run the postal system. Your package has the date the item was sent at the post office. If it is first class and took 5 days not the 3 days. The seller has no control over the post office.

This suggestion is for those who need a label saying coffee is hot on a coffee cup, that standing in the middle of the freeway could get you run over etc.
There are people like that out there, the MTV generation

Yeh, but what if you didn’t pay for something that you won ?

Should you be allowed to leave bad feedback for a seller that you did not pay ? Thats the real question.

A buyer should not be qualified to rate the seller in anyway if heshe has never purchased products from the seller via non payment.

This is pretty simple really I don’t know how ebay has made this so complicated.

I AM A POWER SELLER AND HAVE NEVER GOTTEN FEEDBACKS THAT WERE BAD UNTIL THIS STUPID SYSTEM. I NOW SELL AS MUCH AS POSSIBLE ON OTHER SITES SUCH AS CRAIGSLIST. HOPEFULLY BY THE END OF THE YEAR I CAN UNREGISTER WITH EBAY AND BE DONE WITH THEM!!!!

Why would you fix something that wasn’t broken? Another PMS Means and Mode!

HI – I have been on Ebay selling and buying for almost 10 years, I have always tryed to do whats right, as I would want the same. I only put my best items on ebay and always make sure that they work and would be what I would want if on the other end. Good quality items.
I sold an item about 2 months ago on Ebay and everything was good for 55 days then he decides he wants a refund. So he goes to Paypal and does the item not as described and they said to late over 45 days. So then he goes to Ebay and says the same thing and he gets no where so he drops the case and then he asked me. I had others just like it. He said it didn’t work but he had forgotten to tell me earlier. I told him It was a little late but I would trade it out. Trying to keep my perfect feedback. No he wants a refund all his money back. I’m sorry exchange only so now I have my first Negative and ebay says that the way he worded it that it couldn’t be removed. They said if your on Ebay long enough it is bound to happen. I look like a bad seller and I have done nothing wrong. Why wouldn’t you just trade it if it was bad?

this is complete and utter bs. if you’re a deadbeat buyer, then people need to be aware.

Idiots, they did not have to change anything. How are us sellers supposed to know who is legit?

AMEN to that. I’ve learned that the whole “The customer is always right” thing is bullshit. The customer is rarely right.

i am getting scammed out of £55.00 and there dog shit i can do about it.

ebay really has become a piece of crap place .. i have been on 12 years and am just about done ..ebay morons dont realize that the money they make is because of the sellers. i just got negged by this jerkoff klundeen2400 because the item broke before i could ship it out. is it my fault my house isnt made of feathers so nothing could break.. why should i get a neg .. its bullshit .. ebay is a total joke and they refuse to see it .. shows the kind of moron idiots they have running the show ..

I had experienced a few non-paid items from the buyers. In the past, I can leave negative feedback. Now, all I can do is to leave no feedback or to leave “POSITIVE” feedback for an asshole who did not pay or respond to my message. That’s is really ebay abuser’s heaven. The latest abuser I got is from: ebaayluver. This asshole had 97.5% positive feedback. I now understand why she had such a high score, because you have to give positive feedback to say something about her.

Real fucking smart idea from ebay admininstration. They think with their ass.

Yes buyers can now leave negative feedback to good 100% sellers for no reason at all the end result will be no more sellers on ebay

I can tell you’ve never tried to make a living selling products on ebay. I love buying things on ebay too but lots of buyers expect way too much and are trigger happy now that they are cloaked behind a curtain. Ebay is letting sellers disallow buyers who left more than 2 negative feedbacks lifetime. I don’t want to sell to anyone who leaves bad feedback without contacting the seller to give seller a chance to make thingas right.

What if you win and never pay and b=never respond to sellers emails. It happens all the time! Then what? ONE WAY IS NOT THE WAY! Try selling some stuff on ebay before you make up your mind, There are risks for sellers too. ever think of that? ebay charges, needing the money for something you describe honestly and then get nothing but aggravation. it’s real, not make believe. 2 sides to every controvery!

the reason we have so many scams on eBay is because ebay, along with the UK police try to hide it all under the carpet and the IPCC are also on side.

make no mistake eBay has friends in high places and if you click on my name you will see 1000 adverts we have saved where members are selling feedback and yet when we ask eBay about this , as usual they do nothing.

eBay is the problom and eBuster is the solution

Did you contact your seller through other means, e.g., through eBay my message or phone call? If not, why you did not try this?

I think it will be fine that in normal case seller cannot leave negative. However, if seller receive undeserve negative he can appeal, if if won the appeal, his negative will be removed and also he will have the right to leave negative. I think this can avoid the mis-use of the feedback system.

More about seller risk:
10) item shipped, buyer tell you why delivery takes so long and tell you he need to cancel the item.
11) item shipped, buyer tell you his address is not correct and he sent it to your e-mail box immediately after payment, but you did not see this when you post the item, even you check all your message in eBay My message
12) item shipped, buyer tell you he never receive your shipping notification and ask for money back and blame for your poor services.
13) pre-order item of 30 days as listed in item description, but buyer ask why item is not shipped within 4 business days as described in your Shipping and handling section
14) buyer not pay and when you file eBay dispute, he paid and immediately leave you negative because you did not close the dispute after receiving his payment
15) when you close the dispute buyer told you he does not want the item and ask for return, you lose the FVF.
16) buyer purchase 100 of your items and ask you why your shipping cost is so big…
17) buyer purchase 100 of your items and ask you to give big discount to him…

so many…

I agree! As a seller you are helpless against feedback extortion. I have been subjected to it twice already. The buyer wants a refund and wants to keep the item as well. When you tell them they need to return the items for a full refund and even offer to pay their roundtrip shipping charges, the refuse and leave you negative feedback. They like the item and want to keep it, but they want some money back as well. How is that fair to sellers or other buyers that were outbid by these morons who expect to pay less than the next highest bidder?

just got SCREWED again by another ebay buyer that left me negative feedback for NO GOOD REASON! Thanks EBAY!!!!!!!!!!

I received negative feedback from a stupid buyer !!!!

I also agree, eBay is full of retards, allow buyers to leave neg feedback but us sellers are fucked in the ass. I have an aussie buyer who I have made contact with 4 times but not a single reply. Have now got the retards involved but what good is that, I can get my listing fees refunded but the scumbag can go off and screw over another seller. A more realistic approach to the whole feedback system is positive feedback option only for both buyer & seller, if not happy then involve ebay and they leave an ebay intervention feedback which would act as a warning for the guilty party, buyer or seller, this is carried out automatically if ebay are involved to settle a case, this would be fair as the buyer would have to prove they paid for an item and the seller to provide proof that the item was posted in time as stipulated in their listing with a tracking reference and photo evidence the item was posted in the condition described in the listing. If this does not work then R.I.P. eBay.

The person handling ebay feedback is stupid. For no transaction auction, no one should leave feedback since there is NO freaking money involved. If buyer not happy, return the item in original condition, seller refund and SHUT THE F**K up. I have an auction that I already told the buyer DON’T send any money and he just force to send it. I refund his F**king money right away and he left negative feedback. EBAY feedback system is a freaking joke.

same here! I had 199 feedback (100% positive) until i sold 2 new shirts for 2 .25 dol plus 6 dol shipping (which i had to pay 10 dol at usps cause ebay didnt allow me enter with the right amount). This buyer just left me a negative feedback because she or he said in one of shirts had a “big dead stain”. Thanks God, I had a picture of this t-shirt before send it to him/her, so I had a proof on my hands that the shirt was in perfect shape, new! But the customer insists about the stain and wanted a refund. I told him/her i would refund 1.15 dol for the “damage” shirt but she or he wanted full refund…I literally paid to she to have the shirts and got a negative feedback because she wanted a full refund. Im still mad about it! Because a change my 3 years posistive feedback was ruined! Thank you ebay!

I dont understand we sellers cant leave buyers negative feedback an buyers can. It should go both ways.
I know sellers need to be honest with their items they are selling but the buyer needs to be honest to and not be lying about the item they received is bad or not as described.When actually their is no problem. Also never responsing to emails or make their payments. But we as the seller cant leave a person like this negative feedback? How is that fair?

Ebay needs to change this back so everyone can leave negative feedback.

totally agreed

Although I can appreciate the seller’s concern about negative feedback, if they are truly honest and professional about how they conduct their business, they should have very few negative comments. And a less then perfect score does not stop me from buying from a seller.

I have left negative feedback because I believe it is important for the next buyer to know about a seller’s history. The primary reason I have left negative feedback is when the item received has been inaccurately described or depicted. In these situations, before I leave negative feedback, I always notify the seller first and explain the problem. I also request my shipping fee back. If the seller refuses, which is often the case, I open a dispute and leave negative feedback. Importantly, I have always won the dispute because it has been obvious to E-bay that the item description was less than objective. However, inevitably, after I leave negative feedback, I receive nasty emails from the seller. This is unacceptable. So, I appreciate what E-bay has done.

Just an analogy – – when I buy on-line from a company, if there is a problem with the purchase which requires a return, the company typically assumes the cost of shipping BOTH WAYS. I think the same policy should apply to E-bay. The bottome line is that Ebay is a business, and as such, there needs to be accountability and it should be without fear of retribution.

As an intermittent seller on eBay, this “new” system came as a shock to me when two of my four buyers didn’t pay and didn’t respond to my communications. I was surprised at their lack of response because they both had 100% positive ratings. I filed the complaint with eBay and then wanted to warn other sellers that these two buyers were not trustworthy. That’s when I discovered that negative feedback wasn’t even an option! I felt duped! What a score for irresponsible buyers everywhere! They must be thrilled that eBay is siding with them and making it easier for them to screw over reputable sellers. Sellers should be able to leave negative feedback about buyers that don’t pay so other sellers won’t fall victim to their traps. It looks like buyers all have 100% feedback which is untrue! It’s just that sellers CAN’T leave negative feedback…and that’s just deceitful.

When these boneheads put this into effect it never occurred to them that buyers can now shamelessly bash a seller without any consequences. I still sell on ebay and yes I use the unpaid item assistant, I give buyers 3 days to make payment or a case is opened against them, at least when they put this new tool into place it blocks buyers from leaving bad feedback in retaliation to not paying for the items they won and in a lot of cases they never pay!

They need to take it a step further, I believe that if the item is not paid for by the time the case is closed, the buyer should automatically get a nice big red neg in bold saying “ITEM WAS NOT PAID FOR”, this will make them think twice about bidding on things and have no intention of paying for it because other sellers will not do business with them if they see a buyer with a bunch of those, that is only fair IMHO, too many tire kickers and NPB make ebay a bad place to sell and they aren’t making it any better by putting even more stupid rules into effect.

We’re perfect eBay buyers obey us at all times, give us free items or be totally destroyed. thanks J.D. leader and co founder of the Perfect eBay Buyer Race

In the past weeks, I have had three non-paying Buyers. I have filed non-pay complaints; however, these NP Bidders have wasted much of my time and effort to auction the item/items. Simply, I lost sales.

“Shipping cost was a bit high” That does not sound too “positive” to me… I agree partly with the seller. If you want to complain about the shipping after the fact, then simply don’t bid. Find another seller. Don’t agree to buy something and then complain about something in which you already had knowledge of. As far as the seller leaving you negative feed back, it sounds like the seller was a jerk. Sorry to hear about your bad experience. I only have sold a couple things on eBay and someone just bought a very nice camera from me and now he wants to negotiate shipping terms. Negative Ghost Rider… either pay what the auction states or don’t and I will simply re-list the camera. Lesson learned? People can be jerks…

I’m a seller on Ebay and I can tell you first hand that there are buyers on Ebay who will go out of their way to find some minuscule problem with an item so they can extort money from sellers with negative feedback,let’s face it there are a lot of scumbags out there and they are the ones that drive up prices for the honest people,there absolutely needs to be a way to keep these scumbags in check!!!!!

I’m done selling on Ebay. A lot of buyers are turning into bullies demanding anything and everything to small sellers who cannot acomodate to their special needs. Ebay says you can choose NOT to accept refunds, you post your item as clearly as possible and still a buyer can get his way by simply stating “Not as described” and ruin your seller rating. Ebay collects your money and kicks you to the curb. ENOUGH IS ENOUGH! NO more transactions through ebay in 2012. there are plenty of other sites who needs my business.

I occasionally sell my personal things, as well as my family members and other friends who have stuff they don’t use anymore and want to sell, and it’s not something as a business. I remember years ago the first few times I sold stuff on eBay, there wasn’t much of a penchant for buyer abuse. I get the reason for needing to overhaul it when it was done, but it’s turned into something that sellers have almost zero rights on eBay, and buyers are exclusively protected while sellers can get pissed on by them. About 15% of every thing I end up selling doesn’t get paid for and I have to re-list it, leading into wasted time and money on my part. Does the buyer get punished? Well, you can report them for non-payment, but it just leaves a strike on them until they eventually get suspended for doing it too many times. But there is no counter on their public profile stating how many times they’ve done this, and you can’t leave negative feedback otherwise. Now, you can leave positive feedback with negative remarks, but they can just get it removed for feedback abuse. And then there’s extortion and retaliatory attacks from sketchy buyers. I just recently had a buyer who bid on an item and had the high bid for 2 whole days and never got outbid. 2 hours after the auction ends, the buyer tells me they “accidentally” bid on it (even though they bid on it 3 separate times) and can’t afford to pay for it. (Come to find out they ended up buying a different sellers item that was just slightly different than mine – investigating their feedback history, including feedback they leave to other sellers, can be helpful) I explained that they bid on it 3 times so there was no way they “accidentally” bought it, and that it’s not fair that they can’t pay my auction when they bought the same item from someone else and that they had time to retract the bid, or contact me to remove their bid, but chose not to – my auctions always state, “Don’t Bid If You Don’t 100% Intend On Paying” and stated that they would have to pay, as such. 4 days later the buyer pretended like they didn’t get my e-mail, and told me again they couldn’t pay, so I explained everything all over again, no response for 2 days, so I was worried they weren’t going to pay, and went to report non-payment. Right after then the buyer paid, and then left me negative feedback, called me an unfriendly seller, and worst service ever. They then proceeded to tell me that they’d be sure to let all my buyers know about me in my feedback – essentially rubbing my nose in not letting them screw me over and making them pay for what they won, and then told me, “don’t contact me again from here on out, and just ship the item”. I can’t leave them negative feedback for the behavior they engaged in, and when I filed a complaint to eBay for manipulating feedback, they didn’t do anything about it. I was judged not on the accuracy of my item, my shipping, anything else, I was judged for telling a buyer they had to pay when they decided last minute they didn’t want to. At current I have 3 items I’ve listed that have ended over a week ago that have not been paid, and all I can do is report non-payment to eBay, and that’ll be that. Win for buyers, lose for sellers – and sellers are the ones who put in the time, the money, and pay eBay’s fees that keep them in business at all.

This move has made me think of using another service to sell my goods. The amount of people who mess about on ebay will explode, if they know they can’t be left negative feedback

There’s no way you can get F***ing ebay to respond favorably for us sellers. This is what I got from a low-wage ebay customer service rep, a bullshit letter:

—-
Dear ####,

Thank you for writing eBay in regard to the neutral feedback that you
received from sua.2008.

I understand that it can be frustrating to get anything but positive
Feedback. Since neutral feedback can only be revised by the buyer, I’d
like to offer you some ideas on ways you can address your buyer’s
concerns and pursue possible revision of this Feedback. Below are some
tips we’ve found to be effective in many cases.

— Acknowledge your buyer’s concern. A buyer who has received an item
that’s broken or that they aren’t satisfied with (whether or not the
situation is in your control) is going to be frustrated. It’s important
to acknowledge this frustration when you respond to your buyer.

Even a statement like, “I understand how frustrating it can be to
receive a product you’re unsatisfied with and I’d like to work with you
to help come to an agreement” can really help.

— Make your buyer feel valuable. Let your buyer know that you
appreciate the Feedback as a way to help improve your business.

For example, if it’s appropriate, consider a response like, “Thanks for
letting me know about the unclear parts of my item description. I’m
taking steps to make sure this confusion doesn’t happen again.”

— Offer your buyer an incentive to buy from you again. Thank your
customers for helping you improve your business and offer them a thank
you for their time.

For example, you could acknowledge that while this transaction didn’t go
smoothly, you’d be happy to offer them free shipping on their next
purchase from you.

–Make sure your buyer’s concerns are resolved before asking about
Feedback revision. Once you’re sure the buyer is satisfied with the
resolution, you can ask if they would consider revising their Feedback.

You can mention that Feedback is very important to your business,
because the buyer might not realize the impact it can have. However, if
the buyer declines, please respect their decision.

I hope this information is helpful. I wish you the best of luck in
resolving your buyer’s concerns.

Thank you for being a valuable member of the eBay community. Have a
wonderful time shopping and selling on eBay!

Sincerely,
Arlene C.

eBay Customer Support

——–
Again, bunch of bullshit from eBay. Screw you and your ways, I’m leaving.

That is why ebay has the star-rating system for a seller’s “shipping speed”, “shipping costs”, “item as described” and “communication”. If other buyers see that a seller is a slow shipping, charges too much for shipping, etc. then that will be reflected there.

It is ridiculous that if a seller runs into a buyer that is going out of their way to be difficult and making unreasonable demands, that the only thing the seller can do is leave a positive feedback!!! I know for a fact that some buyers try to nitpick items they receive, just so they can get some money back AND keep the item, and some leave a negative feedback despite the seller being cooperative, with no fear of repercussion! It isn’t just sellers that can be problematic.

This is a complete lie. Ebay doesn’t personally look at any problems with sellers. I am disabling my account and going somewhere else to sell. This is ridiculous and makes it so much easier for buyers to defraud a seller with no penalties.

This page is dedicated to proving that the negative feedback I was left is a outright lie. The buyer was only unhappy because the item did not arrive in time to take it on his snowboarding trip….Even though he knew the terms of the auction when he bid AND the item was shipped within the stated handling time. I have contacted this seller. I have also contacted Ebay. Ebay refuses to do anything about this slander. They said it is a matter of opinion, even though the buyer posted provable un-truths. In my OPINION if anything can be learned from this it is that Ebay needs to change their policies on seller protection and feedback guidelines. They don’t even live up to their “negative feedback policy overview” which in the first sentence states: eBay’s Feedback Forum is intended to be an open, honest place to share your experiences with other eBay members. Hmmmmmmm…….. Beware…the adolescent tendencies of the buyer who left this feedback will only be encouraged by Ebay itself!

Hello

i have 20 ebay accounts and selling ebay feedabck.if you have below to standard account and have selling limit on your account please contact with me on skype (mark.newyork40)

The feed back and points in reality provides little or NO protection. Now my problem was in regard to a defaulting seller who never responded at all .. July 31 2013 I was awarded refund after setting up dispute two months earlier and having the matter resolved in my favour with full refund by PayPal . Now the interesting bit the seller had their rating lowered during the dispute , this matter was also mentioned by myself in comments , but for anyone else that purchases at the site now– it shows the seller rating as 100% more importantly my truthfull comment is NOW removed — one word SHOKY —don’t trust anything. Could this be why most sellers also have their 100% rating intact?

Amen! Just wrote a little blog on experience project called i hate ebay scams about all the garbage ebay has been pulling on sellers. We need a new selling ground for equality.

The seller never-msrp punished me that I returned your item: he waited about month before order back delivery from FedEx and all this time the item was stored in FedEx; and he ordered back delivery with very high price. All these extras seller never-msrp extracted from refunded money. All this problems I wrote in my negative review, but eBay deleted it. I am sure, that eBay did this thing before for this seller and that eBay protected some sellers from negative reviews and distorts real picture.

E-bay is a load of Crap. They take our ability to let other sellers know about a problematic buyer who doesnt pay or takes your item says they didnt get it and leave negative feedback and want a refund. Then we the sellers get stuck with a crap rating and we cant leave neagative feedback in return. Yeah E-bay has gone to HE*& in my book, it is my hope that another better option for selling my stuff will pop up and we can all move over there and get rid of this dinosaur of a crap selling site. No seller protection, no penalties for buyers who dont pay and over priced fees. Thanks E-bay..but no thanks.

I am so angry that I have these lowlifes bidding on my items, refusing to pay….and then I can’t even leave them negative feedback?!? These people have 100% positive, which tricks sellers into trusting them. This is NOT ok!!!

Ebay is going to shit. sell there crap in bundles, however, you have to select each item and pay individually.. Small business in america has a comeback strategy, as a lot of the on line businesses are getting greedy….

Where results contain multi-variation listings, the item counts on the page are inclusive of all matching variations that are available.

eBay can suck my white ass. The CEO can kiss my NATURAL WHITE ASS. I will leave a negative if I have to on Buyers or Sellers. If they BAN me then I will personally close my account and they will loose millions of dollars in which they already have done so.

I am tired of getting ripped off on eBay with many sellers and buyers. There are MILLIONS of Buyers that screw sellers and MILLIONS of Sellers that screw Buyers. What does eBay do about this situation? NOTHING they do not care. Many Buyers state there is something wrong with the product they purchased but that is not true since they do not return the product and get their money back and get a free item. This has happen to me many times. I Have lost thousands of dollars and PayPal stated the buyer has sent the product back but it may of gotten lost in the mail.. I said they did not even mail it because I look the person up on Facebook and they stated they rip sellers off. and sent them proof of this.

I am tired of PayPal. They are NOT number 1 in transactions there are other companies that is much better. eBay has gone down the hill over the last few years there are better auction sites now.

Not necessarily. Give the seller a window to post feedback. Once the window expires, they lose their chance and the buyers feedback is shown.

At this point 7/19/2015, Paypal has left Ebay for greener pastures. There are alternatives to Ebay. Ebid and Bonanza are two auction online companies that do not play games like Ebay will.

Ebay didn’t exist in 1981…

But you get refunded for the $3. You aren’t really losing anything but time.

A customer purchased a “high value” item from my eBay page ($750.00 or more). It was shipped with insurance for the declared value of the purchase price. Item allegedly arrived damaged. Buyer received the item at a FedEx facility, removed it from the shipping carton and discarded the carton. He placed the large, 50lb item in his car and drove 45 miles to his home. He removed the item from the internal packing and messaged me to inform me that the item was damaged. I apologized for the inconvenience and proceeded to submit the shipping insurance claim using the documentation/images of the damaged item provided by the buyer. Obviously, I am at the mercy of the buyer providing the required information for the claim submission, or the lack thereof in this case. Insurance claims for shipping always require pictures of the outer package, the inner packing materials and of course the damaged item. Buyer claimed to notice slight damage to the outer shipping carton while he was at the FedEx facility where it was received, indicating that it had been dropped. However, he said nothing to facility personnel, and discarded the box. And later apologized for not noting the damage while he was there (if in fact there was damage). So, no outer carton pictures were provided. Consequently, the FedEx claim was denied for lack of evidence of a damaged shipping carton. So now, guess what? Yep! The seller has two options. Pay for the repairs to the item, (which declared insurance coverage would have sufficed), or accept a return and refund the buyer for the full purchase amount, along with return shipping as per all the information above. ($1100.00 USD total) Item was declared “Not As Described”, as the item arrived damaged, at no fault of mine. The buyer had a fiduciary responsibility and HE failed, not me! The fault here lies on the buyer for not disclosing adequate information to produce a positive outcome to the insurance claim. Numerous messages were sent back and forth to eBay customer service stating that the buyer’s negligence to produce adequate information resulted in the insurance claim denial. I thought, “Yeah man, I got this thing beat!” NOT! I submitted two written signed statements from the postal business center on their letterhead, where the item was shipped from. One stating that the package met required specifications for shipping, the other stating basically that the buyer did everything wrong and the seller did everything right. There was absolutely no swaying the decision of customer service to rule in my favor, even when creating reasonable doubt that the item was damaged prior to receipt (during shipping) as the buyer did not report any damage to the carton to FedEx, while he was still at the facility, which he had every opportunity to do so. The buyer failed to prove beyond a reasonable doubt that the damage in fact did occur during shipping, hence the claim denial. I was ultimately held liable for the cost of repairs to the item which amounted to $800.00 USD. I guess I got lucky, as the buyer agreed to accept a partial refund for the cost of the repairs, The return shipping would have been $100.00 and refund of the $999.00 purchase price
Representation on the seller’s side of eBay’s bargaining table is non-existent in all “Request To Return” cases. The seller is always the bad guy no matter what and has absolutely no say in the ruling. NONE! ALL seller testimony was blatantly disregarded. If a case is opened against a seller by a buyer, don’t waste your time fighting it. It won’t do you any good. YOU WILL NOT WIN!
In a recent email I asked eBay’s customer service, “You obviously have the buyer protection program. Where do your seller protections lie?” She said, “The seller protection is the shipping insurance that you purchase.” Well, what good is that if the buyer doesn’t provide adequate information to produce a positive outcome to a claim? And neglects to report shipping damage to a facility where he received the item? I exercised that protection. I was told by customer service that eBay has limited resources to provide a ruling on a case and shipping insurance was not one of those resources. WHAT? Their main limited resource is their narrow little minds!
As a result of this experience, I am no longer an eBay user, and neither is my wife, as she had a similar “not as described” experience. So, if you decide to become an eBay seller, this is what you can expect. Absolutely ZERO seller representation under the buyer protection program. Make your decision wisely. You have been warned!!!!!!!!

I learn from other seller that stop listing of sale for a week while moving them to Craigslist.

This seller adds Craiglist is absolutely free, extreme fast and locally and so the price can mark lower. The only problem is not too many items list for sale, because of our mistake.

I was banned by eBay for no apparent reason. They gave me no chance to appeal not to mention their support sucks. Had no way of paying mortgage and nearly foreclosed on my home. I had to get help from Auction Essistance in helping me get back on using stealth. It has been a pain in the butt since eBay is still giving me crap.

Joshua, You are correct! The ONLY thing a buyer should be rated on is whether or not they paid and how fast they paid. That’s it! I’m dealing with a seller as we speak who listed an item and in the description it says “ready to ship in the morning”. I paid upwards of $400 for the item immediately upon winning the bid and I have received no communication regarding shipping. I contacted seller yesterday (4 days in) and he said he had been out of town and would ship “tonight” (yesterday). So far, the item has not been marked as shipped and I don’t have a tracking number. I want to leave a negative feedback for this seller’s poor communication and he deserves it. I deserve a positive feedback because I have done everything I was supposed to do as a buyer.

eBay
RE: I have a restriction on my account – 233 SR# 1-132327258286

Hello Jez,

My name is Nida, one of the specialist from eBay Trust and Safety and I’m writing you with regard to your previous communication with our chat representative. I understand you’d like to appeal with the restriction to be remove from your account “phonetech247”, so let me look into this for you.

Jess, upon checking your account once again and I would like to remind you that the Selling Restriction on your account is permanent and final. We won’t be able to help you to appeal this decision going forward.

Our decision is based on evidence from our records. We’re not comfortable with your selling practices or business model, and we feel they don’t help to promote a positive buying and selling environment.

Even though you can’t sell on our website, you can still use your account to buy or bid on items. For more information on the basics of buying, please visit:

http://pages.ebay.co.uk/help/buy/basics.html

Please remember that you can’t use other accounts or register new accounts to sell on eBay. If you do, your accounts could be limited, restricted, or suspended.

This is the last answer we can give you in relation to the account restriction. We are happy to assist you with any other query. However, if your query is in relation to this restriction in the next correspondence, it will remain unanswered.

Thank you again for taking the time to clarify this issue with us. We appreciate your cooperation.

Kind regards,
Nida V.
eBay Trust & Safety

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