Legal Issues

Legal Issues

by Mike Masnick


Filed Under:
cars, defamation, slapp

Companies:
streetbeasts




Auto Forum Moderator Sued For Highlighting Problems With Aftermarket Maker

from the can't-take-the-criticism,-so-we'll-sue dept

It really amazes me when we see companies go out of their way to sue critics or those who post negative reviews of their products or practices. If those companies put the same amount of effort into actually treating their customers right and taking the criticism as feedback, they'd probably be doing a lot better. Instead, companies that treat customers badly usually discover that suing critics only helps turn more people off to the company. Reader Crash70rs points us to a post on the HotRodders.com forum, where one of the moderators at the site is being sued for defamation by an aftermarket manufacturer named Streetbeasts.

The moderator had written a wiki article about the company, highlighting the fact that the company was connected to another company that had been found guilty of wire fraud and defrauding customers. Streetbeasts seems upset about a bunch of things that were said about the company -- though, some of them clearly seem to be opinion-based, and others hardly seem defamatory. The moderator notes that this is basically a SLAPP lawsuit designed to silence him rather than to win a defamation case, and he's decided to fight it (good for him). Maybe, one day, companies will realize that dealing with your problems is better than suing those who point them out.

24 Comments | Leave a Comment..

 

Reader Comments (rss)

(Flattened / Threaded)

  1. by Jake - Nov 6th, 2008 @ 9:08pm

    Maybe, one day, companies will realize that dealing with your problems is better than suing those who point them out.

    But which one do you think requires more effort?

    (reply to this comment) (link to this comment)

  2. by Anonymous Coward - Nov 6th, 2008 @ 9:11pm

    "Maybe, one day, companies will realize that dealing with your problems is better than suing those who point them out"

    it seems to me that Streetbeasts is doing just that, sad fact is it thinks the problem is moderator.

    (reply to this comment) (link to this comment)

  3. by Anonymous Poster - Nov 6th, 2008 @ 9:24pm

    Streetbeasts, meet anti-SLAPP laws.

    Anti-SLAPP laws, meet Streetbeasts.

    You two play nice now, 'kay?

    (reply to this comment) (link to this comment)

  4. by Crash - Nov 7th, 2008 @ 4:30am

    There going to have a run for there money, the forum community is comming to together and pitching in with donations and auction to raise funds for legal fees. Its great to see people band together for a common (good) cause.

    (reply to this comment) (link to this comment)

  5. Re:

    by some old guy - Nov 7th, 2008 @ 4:34am

    Its great to see people band together for a common (good) cause.

    Yes, I love watching a good lynch mob at work. :)

    (reply to this comment) (link to this comment)

  6. suing is expensive

    by gene - Nov 7th, 2008 @ 4:45am

    Directv did me wrong so I sued. But with most companies, the average person doesn't have near enough money to sue them. What happens is the company runs you into bankrupsy and you end up signing a settlement saying you will never sue them again. Because of money, court is not a level playing field.

    (reply to this comment) (link to this comment)

  7. suing is expensive

    by gene - Nov 7th, 2008 @ 4:45am

    Directv did me wrong so I sued. But with most companies, the average person doesn't have near enough money to sue them. What happens is the company runs you into bankrupsy and you end up signing a settlement saying you will never sue them again. Because of money, court is not a level playing field.

    (reply to this comment) (link to this comment)

  8. Thank you Streetbeasts

    by Killer_Tofu - Nov 7th, 2008 @ 5:15am

    Now I know to avoid your products at all costs.

    (reply to this comment) (link to this comment)

  9. They just don't get it

    by Roger - Nov 7th, 2008 @ 5:51am

    This company and others in the same mind set just don't get that they are in a different world. The goal posts have moved. With social media, the company's response can be far more newsworthy than the instigator's original offense, as in this case.

    So the upset company gets a double whammy -- bad publicity for its product (the original complaint) and bad publicity for a crappy response. And its viral.

    (reply to this comment) (link to this comment)

  10. by Anonymous Coward - Nov 7th, 2008 @ 5:56am

    Just sue no matter what. Personal responsibility is out the window. Everything is everyone else's fault. Sue them.

    (reply to this comment) (link to this comment)

  11. Streetbeast low quality

    by Tony - Nov 7th, 2008 @ 6:38am

    The StreetBeasts lawsuit is against Jon the web master / owner of Hotrodders.com.

    All Jon has done is gathered the public information on Streetbeasts and placed it in one place for easy viewing. This information is documented with court documents and newspaper articles.

    So far there have been many contributions of money towards this legal fight against the SLAPP lawsuit against free speech brought by Streetbeast.

    (reply to this comment) (link to this comment)

  12. Let them sue, maybe they will get sued themselves.

    by IT'S ME - Nov 7th, 2008 @ 6:45am

    Let them sue, I support the moderator 100%. Maybe some of the defrauded and lied to owners will sue Street Beast for the lies and B.S. they got when they purchase... What goes around, definitely comes around.

    (reply to this comment) (link to this comment)

  13. by Dewey, Bilkem & Howe - Nov 7th, 2008 @ 9:55am

    Set your autodialers to: 1-888-888-6645 TOLL FREE. See how much we can run up their phone bill, and maybe drive 'em out of business.

    (reply to this comment) (link to this comment)

  14. Won't make it past summary judgment.

    by Kevin S. Brady - Nov 7th, 2008 @ 10:13am

    If what the moderator had written is truthful, then Streetbeasts doesn't have a case. Truth is an absolute defense to a defamation claim.

    (reply to this comment) (link to this comment)

  15. Street Beasts

    by Threatened by SB - Nov 20th, 2008 @ 1:41pm

    I'm a wiki contributor to Jon's forum and will be financial contributor ($$ are few with the lousy market) and have been personally threatened though my comments are very mild. SB is trying to force Jon to release the wiki contributors names but he has resisted. I don't like the product and what it's trying to represent. Their supposed rep - well he leaves a lot to be desired in his responses. As far as quality issues, others have to speak from experiences as mine are only visual and hearsay

    (reply to this comment) (link to this comment)

  16. StreetBeast

    by Tom Milligan - Dec 16th, 2008 @ 8:29am

    Wonder how many of the 15 comments above are from unhappy StreetBeast owners? Most of the bad comments I've seen are from purchasers nine years ago. Anything from recent unhappy purchasers?

    (reply to this comment) (link to this comment)

  17. my experience with streetbeast

    by william moncalieri - Jan 22nd, 2009 @ 2:20pm

    I purchased a 41 willys the car is now finished for sometime, but the experience will never be over. in my opinion, these people should be selling chesnuts on a corner somewere.everytime I called for info they never returned calls
    I EVEN WENT TO FACTORY in miami and the workers in shop had nothing good to say about managment. My left fender stuck out 1.5 in. more than right side. gell coat on hood bubbled up like huge pimples. They told me to send pictures. they did not offer new one. I spent my money and time to repair. I would not deal with them for any reason again, when there are other good companys out there, who know there product,and can anwser questions.beware.and im less than 9 years ago TOM

    (reply to this comment) (link to this comment)

  18. Law suit

    by Jim Wharton - Jan 23rd, 2009 @ 2:17am

    I'm glad you're fighting this attempt to gag free speech. I have a similar complaint against a vendor, they took my money, almost $3000, and won't return it. How did you get the 'wiki' thing? Is that a way to post on the web? Tell me how. Good Luck!

    (reply to this comment) (link to this comment)

  19. awtoys

    by awtoys.net - Jan 30th, 2009 @ 12:44pm

    thanks for this information !! very interesting !!!


    www.awtoys.net

    (reply to this comment) (link to this comment)

  20. Re: StreetBeast

    by Bruce Houghton - Feb 25th, 2009 @ 1:21pm

    I have a 67 year old broken heart. December 5,2007, I order the 34 Ford Coup($5,000.00 down) and waited. Many phone calls with many excuses for answers, I finally get the letter. Feburary 24, 2008, Bob Southern, StreetBeasts.
    "Due to the current economy, we are down sizing our 50,000 square foot factory. If you don't pay the remaining $10,475.87 within 90 days from the date of this letter..."
    WELL, you can guess the rest. Bye bye $5,000.00.
    Sad, sad day.
    Bruce Houghton
    Markham Ontario,
    Canada

    (reply to this comment) (link to this comment)

  21. Re: Re: StreetBeast

    by neil saulnier - Mar 13th, 2009 @ 11:51am

    Hi.I also just got the same letter about paying the balance for my car. Deposit paid in July /August 08 recieved letter March 13,2009. Pay balance $12,445.00 within 90 days or loose it. Neil Saulnier Nova Scotia Canada

    (reply to this comment) (link to this comment)

  22. by laptop power battery - Apr 27th, 2009 @ 8:51pm

    I'm glad you're fighting this attempt to gag free speech. I have a similar complaint against a vendor, they took my money, almost $3000, and won't return it. Tacho Universal 2008

    (reply to this comment) (link to this comment)

  23. Car Workshop

    by Car Workshop - Jun 17th, 2009 @ 6:15am

    This just made my day that much brighter. Thanks a million. Something else I stumbled across was this http://www.driveafrica.co.za .Take a look!Keep up the great work!

    (reply to this comment) (link to this comment)

  24. by icon chrisrich (profile) - Jun 29th, 2009 @ 4:11pm

    OMG! I cannot believe people are like that. I think these people have waayyy too much time on their hands! heh, I just hope they don't come after me where I work selling used cars kansas city

    (reply to this comment) (link to this comment)

Add Your Comment

Have a Techdirt Account? Sign in now. Want one? Register here
Get Techdirt’s Daily Email
Plain Text HTML Save me a cookie
  • Plain Text: A CRLF will be replaced by break <br> tag, all other allowable HTML is intact
  • HTML: No formatting of any kind is done without explicitly being written in
  • Allowed HTML Tags: <b> <i> <p> <a> <em> <br> <strong> <blockquote> <hr> <tt>
Close
Have a Techdirt Account? Sign in now. Want one? Register here
Get Techdirt’s Daily Email
Plain Text HTML Save me a cookie
Search Techdirt
And now, a word from our Sponsors..
Subscribe to Techdirt's Daily Email Newsletter

Techdirt's Daily Email Newsletter

Related Stories
Close
E-mail It