RSS
Twitter
Auto Forum Moderator Sued For Highlighting Problems With Aftermarket Maker
from the can't-take-the-criticism,-so-we'll-sue dept
It really amazes me when we see companies go out of their way to sue critics or those who post negative reviews of their products or practices. If those companies put the same amount of effort into actually treating their customers right and taking the criticism as feedback, they'd probably be doing a lot better. Instead, companies that treat customers badly usually discover that suing critics only helps turn more people off to the company. Reader Crash70rs points us to a post on the HotRodders.com forum, where one of the moderators at the site is being sued for defamation by an aftermarket manufacturer named Streetbeasts.
The moderator had written a wiki article about the company, highlighting the fact that the company was connected to another company that had been found guilty of wire fraud and defrauding customers. Streetbeasts seems upset about a bunch of things that were said about the company -- though, some of them clearly seem to be opinion-based, and others hardly seem defamatory. The moderator notes that this is basically a SLAPP lawsuit designed to silence him rather than to win a defamation case, and he's decided to fight it (good for him). Maybe, one day, companies will realize that dealing with your problems is better than suing those who point them out.
