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stories filed under: "influencers"
Overhype

Overhype

by Mike Masnick


Filed Under:
community, content, influencers, local, news, social capitalists

Companies:
nbc universal



NBC Once Again Overvaluing Content, Undervaluing Community

from the their-own-loss dept

NBC Universal, like so many big media companies, seems to view everything through a top-down broadcast media lens. For example, while it may seem like a good idea that the company is finally (finally!) recognizing that people may be craving local content that is sometimes difficult to find, there's something missing in its announcement of plans to create "locals only" websites targeted at specific geographic regions. You can read the entire press release and see if you notice what's missing.

Every single part of the description of the site is about delivering content to people. Nowhere is there any sense of actually building a community around that content. The only time "community" is mentioned is as a "target." The press release claims that these sites are aimed at "social capitalists" who are the leading influencers in their communities, but the company seems to have missed out on the fact that the reason those folks are influencers isn't because they sit back and just consume the content shoveled to them, but because they take part in the process. They share the news, they comment on it, they write it, they annotate it, they build on it and they help create it. But all that NBC Universal is talking about is taking the same old, old model of simply shoveling content to people.

7 Comments | Leave a Comment..

 
Overhype

Overhype

by Mike Masnick


Filed Under:
advertising, banner ads, influence, influencers, social networks

Companies:
33across, socialmedia



New Push Towards Social Advertising May Miss The Fact That Influence Isn't Static

from the check-yer-assumptions dept

As more and more people are realizing that banner ads don't work very well as advertising, there's a rush on to find better alternatives. What's now getting a lot of attention is "influential" ads. News.com has two examples of new companies trying to put this into action. The first is a company called 33Across that tries to use some algorithm to figure out who is most "influential" online and target ads towards them, hoping they'll influence others. The other is a company with the most generic name for this space: SocialMedia, who is hyping up the fact that it's come up with a "FriendRank" to determine how influential someone is, and then try to get those influential people to effectively "endorse" advertisements that their friends see.

These approaches have plenty of problems, but the biggest one is the simple fact that studies are starting to show that the concept of "influentials" is overstated. Sure, people are influenced by others, but it's not because some officially designated "influential" influences them. Influence doesn't work that way. People don't trust people because they're suddenly considered influential. They trust people because they know that individual well and trust them on that particular topic. In other words, Bill could be influential on a certain topic to Jill, but won't be influential to others or on other subjects.

But, these services don't seem to do much to recognize that. Instead, they assume that people actually have some sort of universal "influential" rank. What they'll quickly discover is that this won't be very effective, because people won't be influenced by who these services think are influential. And, if anything, these efforts will decrease influence by inserting additional friction. If I were to see a friend in an ad for a product, before making me think that product is more interesting, it will make me wonder what my friend gets out of it, and whether or not he really believes in the product. I trust recommendations that come up unsolicited -- not those that are built into an ad unit.

5 Comments | Leave a Comment..

 
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