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stories filed under: "measurement"
(Mis)Uses of Technology

(Mis)Uses of Technology

by Dennis Yang


Filed Under:
advertising, measurement



Online Publishers Still Having Difficulty Counting

from the math-is-hard dept

The common advertising problem that "half the money I spend on advertising is wasted; the trouble is I don't know which half" was promised to be remedied by the introduction of the supposedly measurable medium of the Internet. However, in practice, the measurement of online audiences has proven to be difficult, at best. Most recently, Comscore reported a 9.3 percent drop in Facebook's traffic, which was met not by fears that the traffic to the super popular site was waning, but rather by explanations that that Comscore was likely under counting traffic from students who were doing their surfing from home during the summer. So, despite being around for over a decade, online publishers continue to have issues reporting consistent, accurate measures of their online audiences. Depending on who you ask, the number of pageviews for a site from one source may be double the number reported from another. To make things more confusing, earlier this year, Nielsen/NetRatings announced that it would no longer use pageviews as the standard unit of measure, opting rather for time spent on a website. As the amount of money spent on online advertising approaches $20 billion this year, this measurement issue is starting to become significant. However, this complaint about online advertising is ironic, since measurement in the other mediums is, at best, a crap shoot. Perhaps the problem with online advertising is that it, in fact, has too many numbers -- with television, print and radio, audience numbers are typically estimates. So, while those numbers may not be accurate, at least they're consistent.

9 Comments | Leave a Comment..

 
Overhype

Overhype

by Joseph Weisenthal


Filed Under:
measurement, problems

Companies:
myspace, nielsen



New Website Measurement System Just A Little Less Useless Than Previous One

from the keeping-score dept

In a bid to improve the relevance of its ratings, Nielsen/NetRatings has announced that it will no longer use page views as its primary metric for measuring the popularity of websites. Instead, it will focus on the amount of time that users spend on the site. Obviously, there have been a lot of problems with the current system, as the use of page views grossly inflates the popularity of some sites, like MySpace, while penalizing sites that aren't refreshed or reloaded as often. As the above article notes, the new system will give YouTube a boost, but will ding Google's main site, which isn't designed to keep users around. Of course, therein lies the flaw with this new measurement system. Google is incredibly profitable and successful, precisely because it does a good job of whisking users away to other sites, either through ads or its search results. The idea of penalizing it because users don't spend a lot of time on the site is absurd. When it comes to TV shows, it may make sense to adopt a uniform measurement system, because all TV shows have the same purpose: to sell ads. Websites, however, have a variety of different business models, so trying to define a standard metric of success is going to prove impossible. Ultimately, the most meaningful measure of a site or service is its profitability, which, unlike page views or time spent, isn't so easily gamed.

17 Comments | Leave a Comment..

 
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