MS upgrading IE and breaking Firefox just isn't the same as Apple upgrading iTunes and breaking the ability of the Pre to sync with iTunes. The cases are so far apart is difficult to image how they can be compared at all.
IE and FF are both software, obstensively built to do exactly the same thing: display web pages. Now, if Microsoft insisted that you use IE to visit their own web pages, and did something to break or slow down FF when someone used it to access their home pages, that would be similar.
Oh yeah, but wait, they do. (Or did. Maybe that got changed.)
iTunes is proprietary and was built specifically to support Apple made devices. They built the hardware, they wrote the software, they get to decide what hardware the software interacts with.
Maybe in two years, Apple will have something to worry about, but with over 40 million iPhones sold worldwide I don't think they have to worry right now.
Know what? Apple has no obligation to make sure that the Palm Pre can sync with iTunes. Whether or not they actually intend to break the syncing makes no difference, because they can and do update software regularly. If that update breaks the Pre syncing with iTunes, tough. I have no idea if the Pre has syncing with iTunes on its feature list, but it shouldn't unless Palm has negotiated with Apple for that privilege. If it isn't on the feature list, just something that's there, then no one should be counting on it to continue to work.
If a Pre owner was sold a Pre after having been told by some sales person that the Pre supports syncing with iTunes, then that owner should be complaining to the store, or to Palm, or to management of who ever told him that he could do that.
My point, again, is that Apple has no obligation to support iTunes for anything but its own devices, and if that happens to break some other hardware syncing, it isn't Apple's fault, nor their problem.
If that sounds harsh, so be it, but I refuse to feel sorry for anyone that bought something like the Pre based upon a "feature" that is either a lie to the customer or an undocumented feature that shouldn't be counted upon to work.
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Re: Re: Apple can do what it wants... (as Sean)
MS upgrading IE and breaking Firefox just isn't the same as Apple upgrading iTunes and breaking the ability of the Pre to sync with iTunes. The cases are so far apart is difficult to image how they can be compared at all.
IE and FF are both software, obstensively built to do exactly the same thing: display web pages. Now, if Microsoft insisted that you use IE to visit their own web pages, and did something to break or slow down FF when someone used it to access their home pages, that would be similar.
Oh yeah, but wait, they do. (Or did. Maybe that got changed.)
iTunes is proprietary and was built specifically to support Apple made devices. They built the hardware, they wrote the software, they get to decide what hardware the software interacts with.
Maybe in two years, Apple will have something to worry about, but with over 40 million iPhones sold worldwide I don't think they have to worry right now.
Apple can do what it wants... (as Sean)
Know what? Apple has no obligation to make sure that the Palm Pre can sync with iTunes. Whether or not they actually intend to break the syncing makes no difference, because they can and do update software regularly. If that update breaks the Pre syncing with iTunes, tough. I have no idea if the Pre has syncing with iTunes on its feature list, but it shouldn't unless Palm has negotiated with Apple for that privilege. If it isn't on the feature list, just something that's there, then no one should be counting on it to continue to work.
If a Pre owner was sold a Pre after having been told by some sales person that the Pre supports syncing with iTunes, then that owner should be complaining to the store, or to Palm, or to management of who ever told him that he could do that.
My point, again, is that Apple has no obligation to support iTunes for anything but its own devices, and if that happens to break some other hardware syncing, it isn't Apple's fault, nor their problem.
If that sounds harsh, so be it, but I refuse to feel sorry for anyone that bought something like the Pre based upon a "feature" that is either a lie to the customer or an undocumented feature that shouldn't be counted upon to work.